Most of us, even though outside of India, are very much interested in the overall quality and efficiency of Indian Bureaucratic system, as we deal with it time after time directly or indirectly. And for those who are in India, there is definitely direct interest for its improvement.
Professor Prem Lal Joshi at University of Bahrain, Bahrain is conducting a survey to gauge the public mood. Here is the link for anyone who is interested in the system and improving its efficiency. I would be very much interested in seeing the positive suggestions (good critics) for improvement as I have no doubt that it lacks the very basic professional ethics. We need many more such studies on regular basis.